ok1111 Privacy Policy

Who We Are

ok1111 (referred to in this policy as "ok1111", "we", "us", or "our") operates the online casino and sports betting platform accessible at ok1111.pro. ok1111 is the data controller responsible for the personal data collected through this platform. If you have any questions about how your data is handled, you may contact us at [email protected].

This Privacy Policy explains what personal data we collect about you, why we collect it, how we use and store it, who we may share it with, and what rights you have in relation to it. It applies to all users of the ok1111 platform, including registered account holders and unregistered visitors.

Legal Basis for Processing

ok1111 processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to create and manage your account, process deposits and withdrawals, and deliver the gaming services you have requested.
• Legal obligation: We are required by applicable law to collect identity documents, retain transaction records, and conduct Know Your Customer (KYC) checks. We cannot operate your account without fulfilling these obligations.
• Legitimate interests: We process certain technical and usage data to detect fraud, prevent money laundering, improve platform security, and enhance the quality of our service — provided these interests are not overridden by your rights and freedoms.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your prior consent, which you may withdraw at any time.

How We Use Your Data

ok1111 uses the personal data we collect for the following purposes:

• To register and verify your ok1111 account, including age verification to confirm you are aged 21 or above.
• To process financial transactions including deposits via bKash, Nagad, Rocket, and Upay, and to execute withdrawal requests to your verified payment method.
• To operate responsible gaming tools including deposit limits, session reminders, reality checks, and self-exclusion features.
• To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• To communicate with you regarding your account, including transactional notifications, security alerts, and responses to support requests.
• To send you promotional communications about ok1111 bonuses, tournaments, and seasonal offers — only where you have given your consent to receive such messages.
• To comply with our legal and regulatory obligations, including retaining transaction records and responding to lawful requests from competent authorities.
• To analyse aggregated, anonymised usage data for the purpose of improving platform performance, game selection, and the overall user experience.

Sharing Your Data

ok1111 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process your financial transactions.
• Certified game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and similar studios — limited technical data required to authenticate your session and resolve game disputes.
• Identity verification services: Third-party KYC providers engaged to verify the authenticity of identity documents submitted during account registration.
• IT infrastructure providers: Hosting, cloud storage, and cybersecurity providers who process data on our behalf under strict contractual data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or the lawful request of a competent authority, ok1111 may disclose personal data without prior notice to you.

Any third party that receives your personal data from ok1111 is contractually required to implement appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was disclosed.

Data Retention

ok1111 retains your personal data for as long as your account is active and for a further period after account closure as required by our legal and compliance obligations. Specific retention periods include:

• Account and identity data: Retained for a minimum of 5 years from the date of account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support communications: Retained for 2 years from the date of the last communication, or longer where the communication relates to an open dispute.
• Technical and usage logs: Retained for up to 12 months unless retention for a longer period is required for fraud investigation purposes.
• Marketing consent records: Retained for the duration of your account and for 1 year following withdrawal of consent.

When personal data is no longer required for any lawful purpose, ok1111 will delete or irreversibly anonymise it in a secure manner.

Cookies and Tracking Technologies

ok1111 uses cookies, web beacons, and similar tracking technologies when you access our platform. These technologies serve the following functions:

• Strictly necessary cookies: Essential for the platform to function, including maintaining your login session, storing your basket of active bets, and enabling security features. These cookies cannot be disabled without affecting platform functionality.
• Analytical cookies: Used to collect aggregated data about how users interact with ok1111, helping us identify popular games, understand navigation patterns, and improve platform performance.
• Functional cookies: Used to remember your preferences, such as your preferred language and notification settings, so that you do not need to reconfigure them on each visit.
• Marketing cookies: Used only with your prior consent, to deliver relevant promotional content and measure the effectiveness of our campaigns.

You can manage or withdraw your consent to non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the ok1111 platform. ok1111 does not use third-party advertising networks or social media tracking pixels that report your behaviour to external platforms without your knowledge.

Data Security

ok1111 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields — including payment details and identity document images — at rest.
• Role-based access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments conducted by qualified cybersecurity professionals.
• Secure data centres with physical access controls, redundant power supplies, and disaster recovery capabilities.
• Staff training on data protection obligations and information security best practices.

While ok1111 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, contact us immediately at [email protected].

Your Data Rights

As a user of the ok1111 platform, you have the following rights in relation to your personal data, subject to applicable law:

• Right of access: You may request a copy of the personal data ok1111 holds about you at any time.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to erasure: You may request that ok1111 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that ok1111 restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You may request that ok1111 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, ok1111 will cease processing your data for that purpose without delay.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, submit a written request to [email protected]. ok1111 will respond to all valid requests within 30 calendar days. We may need to verify your identity before actioning a request to protect against unauthorised data access.

Children and Age Restrictions

The ok1111 platform is strictly intended for adults aged 21 years and above. ok1111 does not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by or on behalf of a person under 21, we will immediately close the account, void any associated balances, and delete all associated personal data as promptly as is practicable. If you believe that a minor has registered an account on ok1111, please notify us immediately at [email protected].

Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how ok1111 has handled your personal data, please contact our data protection team by email at [email protected]. Please include your registered username and a clear description of your query or concern so that we can assist you as efficiently as possible.

ok1111 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days. If you are not satisfied with our response, you may have the right to lodge a complaint with a competent supervisory authority in your jurisdiction.

Updates to This Policy

ok1111 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. The most current version will always be published at ok1111.pro/privacy-policy, and the effective date at the top of this page will be revised accordingly. Where changes are material, ok1111 will notify registered players by email. Continued use of the platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms.